To establish remote processing of Finance and Accounting processes for a conglomerate with operations in several industries and multiple countries.
Client
John Keells Group and its subsidiaries
Objectives
Attain process efficiency
Enhance corporate governance
Improve internal controls
Promote visibility and standardisation
Introduce Accounting and SAP best practices
Scope
Managing client's entire accounting process from the capture of transaction entries, maintaining the general ledger, processing account receivables and payables, reconciliation of accounts, preparing financial statements and providing management information.
Challenges
Technical - development and deployment of a Work flow & Document Imaging System linking Business
Units with the remote processing unit
Change Management and HR Issues
Multi-country spread
Achievements
Successful centralization of finance and accounting processes for 55 companies to the remote processing unit
Development of Standard Operating Procedures (SOP)
Adherence to SLAs - TAT : 24 hours, Quality : 98 %
Process efficiency through the introduction of automatic payment run, electronic bank reconciliations, automated excel uploads
to SAP and deployment of the imaging and workflow system
Streamlining of supplier payments
Standardisation of processes, allowing for uniform management reporting
Tighter internal control through role segregation & implementation of compliance recommendations of Sarbanes-Oxley Act - Section 404
Uniform and timely Closing of Accounts across the Group (all companies close by the 5th of each; month)
Cost Savings - Reduction in SAP Licenses by 10 %, reduction in finance staff headcount by 90 and facilitating the Business Unit staff to focus on mode value addition.
Project
Customised Accounts Payable solution for Ceylon Cold Stores PLC
The Client
Ceylon Cold Stores PLC is the market leader in soft drinks and ice cream in Sri Lanka.
Objective
This project was mooted owing to the desire expressed by the client to outsource the Accounts Payable process in its entirety. The client felt that the current degree of outsourcing was inadequate as they still had-to receive supplier invoices, scan, file, and reply supplier queries - all activities which consumed expensive resources.
The solution
A project team was formed to study this request. Based on the study, a mailroom and supplier helpdesk was conceptualized wherein suppliers would send in their invoices direct to the mailroom operated by InfoMate and InfoMate would receive the invoices; scan; index and store for audit purposes.
Achievements
The project has been unqualified success. InfoMate's mailroom receives an average 1,200 documents a month directly from suppliers. The Invoices are checked for compliance with VAT regulations; scanned and uploaded to the imaging system and filed. The invoices are then posted to the accounting system; the payment is raised on the due date and uploaded to Deutsche Bank's internet payment outsourcing gateway. The bank prints and couriers the cheques to the suppliers. In addition, queries from suppliers are handled directly by InfoMate. Ceylon Cold Stores has freed up two resources as a result of this project and this has enabled them to focus on more value adding work. The Finance Manager and Finance controller have expressed their satisfaction with the operation.