Articles

Running dependably with ten years on the clock
21st September 2015

Sri Lanka’s first ever Shared Services centre, InfoMate (Pvt) Ltd is celebrating its tenth anniversary. Over the decade it has overcome the challenges of providing world-class excellence at an affordable cost through a combination of pioneering inn...

Initiates OnTime Technologies in Mahavilachchiya
12th January 2015

OnTime Technologies (Pvt.) Limited in Mahavilachchiya, a village located in the North Central Province, is Sri Lanka’s first recorded rural BPO. The company works as a service provider to InfoMate Private Limited (a subsidiary of John Keells Hol...

John Keells engages rural youth in sustainable BPO business
12th January 2015

As we entered Mahavilachchiya, a former ‘border village’ in the North Central Province, complete with its lush vegetation and humid atmosphere, I couldn’t help but notice the many signs of the slow but steady development in progress.

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SL featured as shared services thought leader
12th January 2015

The incorporation of shared services, outsourcing and increasingly global business service models, have led to new questions arising on how delivery centers can best support the value creation agenda. This is particularly true for global finance f...

ICTA vision and e-society program
12th January 2015

Information and Communication Technology (ICT) has a significant impact on the lives of people- bringing them closer together, making differences less important and amplifying economic activity and growth. However, rural Sri Lanka, where nearly 70...