While most of the world regards mental health as an important part of a balanced life, mentioning it at some workplaces still makes a few palms sweat and draws a fair share of stigmatism within society. In some instances,...
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A fascinating experience with a Board representative of a client some years ago left a profound impact on what senior business leaders value and the decision-making process in selecting a service provider. This encounter inspired me to share this...
Infomate, Sri Lanka’s first shared service provider and a subsidiary of John Keells Group, is a pioneering BPM organisation, with a forte in the finance and accounting service sector. The company has achieved significant success in the global arena...
Outsourcing industry continues to grow and is now the norm in world’s leading companies. The industry has been fueled by strong demand, even with the pandemic with remote working becoming more acceptable. India and the Philippines are two of...
There are many adjectives to describe today’s sophisticated, fast-paced, data-driven, automated business world. As a result of this complexity, businesses spend half the time wondering how to generate leads (according to Hubspot.com, 63% of marketers struggle here) and the...
A Business Continuity Plan’s (BCP) purpose is to provide the tools and protocols that become your organization’s deliverance during the aftermath of a geopolitical, economic, environmental or (more recently) pandemic crisis. In an Information Age where complacency is still...
