During my 16 years at Infomate I have been privileged to work with some amazing clients around the world. I’ve enjoyed working with them and learnt so much and benefited from the very insightful interactions that really enriched my understanding of client – service...
While most of the world regards mental health as an important part of a balanced life, mentioning it at some workplaces still makes a few palms sweat and draws a fair share of stigmatism within society. In some instances, employee happiness and fulfillment is...
A fascinating experience with a Board representative of a client some years ago left a profound impact on what senior business leaders value and the decision-making process in selecting a service provider. This encounter inspired me to share this article on one of the...
Outsourcing industry continues to grow and is now the norm in world’s leading companies. The industry has been fueled by strong demand, even with the pandemic with remote working becoming more acceptable. India and the Philippines are two of the strongest and best-known destinations...
There are many adjectives to describe today’s sophisticated, fast-paced, data-driven, automated business world. As a result of this complexity, businesses spend half the time wondering how to generate leads (according to Hubspot.com, 63% of marketers struggle here) and the remainder is spent fantasizing about...
