The normalisation of remote work resulting in new complexities and affecting employee productivity, as well as the need for changes to be adopted in the current HR processes, has laid the groundwork and accelerated the move of outsourcing the HR function of companies, to drive greater efficiency and value for businesses. Infomate Ltd., the first shared services organisation in Sri Lanka, has taken a bold step to play a compelling new role in helping Sri Lankan companies to successfully embrace this trend. Infomate Chief Executive Officer Jehan Perinpanayagam said: “Generating revenue has never been more important as in today’s context. It is therefore critical for business owners and management to zero in on what they do best, whilst employees affected by the pandemic in their personal and professional lives, need to know their HR issues and matters will be handled efficiently and expeditiously. The HR outsourcing model accomplishes all these objectives.” Infomate team has taken on the integral role of being at the forefront in providing strategic, customised HRO services to support companies manage their HR processors as well as in securing the best possible talent for their organisations. Head of Operations – HRO and Payroll Services Dishan Samarathunga said: “One of the greatest benefits of HR outsourcing for companies is having access to specialised HR expertise in all the areas of HR. It also saves time and money, which are two critical resources today.” Infomate’s outsourced recruiting function helps companies manage all functions involved in securing the best talent, by utilising various advanced platforms to advertise a vacancy, pre-screen candidates, and shortlist and set up appointments for the interview and subsequently initiate the entire onboarding process of the selected candidate. In addition, Infomate offers a range of other HRO services, spanning from workforce analytics, payroll with flexible formula definitions for allowances, deduction, overtime and leave, to Personnel File Management. A team of qualified personnel handle employee’s EPF and ETF matters from maintenance of employees EPF and ETF database, timely EPF and ETF related filing and returns, monthly preparation of EPF and ETF challans or data for remittance and tracking of monthly remitted EPF and ETF records. Infomate’s team of certified professionals also works on configuring, implementing and customising human resource management platforms that include managing compliance related labour inspections, compliance related monthly MIS and dashboards and management of HRIS system. Having adopted a multi-tier global-local delivery model leveraging their worldwide presence to ensure a standardised global HR solution that is tailored to provide a more localised experience, Infomate’s goal is to become an integral part of an organization’s HR team and help boost performance to positively impact productivity and profitability, and work on helping Sri Lankan businesses establish and sustain HR operational excellence . Established in 2005, Infomate today is a premier BPM company, with over 100 clientele that includes some of the biggest brand names in the world, spanning over four continents. Infomate has achieved many firsts and several outstanding achievements in the industry and is backed by the John Keells Group.
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