Our presence is felt across four continents with clients in Australia, the Nordic Regions, UK, USA, Singapore and the Netherlands in diverse industries such as retail, manufacturing, real estate, leisure, IT, transportation, agriculture and financial services.
As one of the leading BPO companies in Sri Lanka, we are aware that each of our clients’ needs, much like their businesses, are different. Each company has areas of improvement that are unique to their operations, labour capacity, technology and revenue.
Similarly, we’re aware that each client has a language, culture and work cultures that are usually very unique to their organisation.
Our challenge is therefore not only to provide solutions, but to customise and implement them based on these unique traits.
Australia
We have been working with Australian clients since 2012 and we serve some of biggest brand names in agriculture, real estate, professional services, and infrastructure. Our services for the region include,
- Bookkeeping
- Shipping documentation
- Accounts payable
- Accounts receivable
- General ledger
- Product costing
- Financial statements analysis
- Management accounting
- Lead generation
- Customer helpdesk
- Reporting
Advantages particularly appreciated by our customers includes process mapping, working in Australian hours, managing by metrics and KPIs, flexibility and shared culture (Cricket, Rugby).
We also took part and hosted many Australian exhibitions and events, such as,
- ‘Post pandemic partnerships & the resilience of Sri Lanka’s IT/BPM industry’ in 2022, Melbourne, Sydney and Brisbane (hosted by Infomate)
- Attended SAUG Brisbane Conference 2022
- Attended ‘Accounting Business Expo ’in 2019
- ‘Financial transformation in the digital era’ in 2017 (hosted by Infomate)
Platforms we work in
CASE STUDY :
Australia
We have been working with Australian clients since 2012 and have a track record in fields such as fintech, healthcare, startups, real estate, accounting and finance and livestock. We are familiar with Australian accounting and financial regulations and specialises in payroll and SMSF, BAS Preparation and Tax Returns Processing for this region. According to [website] our turnaround time is higher than most companies with a [%] and each month we continuously cross check this number to keep improving it.
We also took part in many Australian exhibitions such as the ‘Accounting Business Expo ’in 2019 and hosted an event such as ‘Financial transformation in the digital era’ in 2017 with the support of our partners. Here are some photos and videos from the event.
Platforms we work in
CASE STUDY :
The Nordic Region
Our relationship with the Nordic region began a decade ago when we began work with a leading office relocation company in the region. We specialise in data entry, bookkeeping and payroll and SMSF services while serving clients in industries such as document digitising and accounting.
We now have operating capacities for 24 hours a day, are familiar with as much as twelve international languages and have knowledge working with accounting regulations and compliances of the Nordic region. We also maintain close relationships with the Nordic High Commission and the Chamber of Commerce.
Platforms we work in
CASE STUDY :
The Nordic Region
Our relationship with the Nordic region began a decade ago when we began work with a leading office relocation company in the region. We specialise in data entry, bookkeeping and payroll and SMSF services while serving clients in industries such as document digitising and accounting.
We now have operating capacities for 24 hours a day, are familiar with as much as twelve international languages and have knowledge working with accounting regulations and compliances of the Nordic region. We also maintain close relationships with the Nordic High Commission and the Chamber of Commerce.
Platforms we work in
CASE STUDY :
United Kingdom
Since 2018 we have had steady ties with the United Kingdom through our clients who work mainly in finance where we specialise in HMRC, Expense, Financial reporting while maintaining ledgers. Within our ranks, we have the largest pool of UK qualified accounting professionals in Sri Lanka which means that we’re familiar with the accounting processes and standards in the UK, especially when it comes to GDPR regulations and compliance. This added with the fact that Infomate is an ACCA and CIMA training centre which makes our services very attractive to clients in the UK.
We hosted ‘Help Sri Lanka for a Better Tomorrow’ in 2018, an event in the UK about the rural BPO initiative here in Sri Lanka with the support of the British High Commission. Read the article about it here.
Platforms we work in
CASE STUDY :
United Kingdom
Since 2018 we have had steady ties with the United Kingdom through our clients who work mainly in finance where we specialise in HMRC, Expense, Financial reporting while maintaining ledgers. Within our ranks, we have the largest pool of UK qualified accounting professionals in Sri Lanka which means that we’re familiar with the accounting processes and standards in the UK, especially when it comes to GDPR regulations and compliance. This added with the fact that Infomate is an ACCA and CIMA training centre which makes our services very attractive to clients in the UK.
We hosted ‘Help Sri Lanka for a Better Tomorrow’ in 2018, an event in the UK about the rural BPO initiative here in Sri Lanka with the support of the British High Commission. Read the article about it here.
Platforms we work in
CASE STUDY :
United States of America
We began working with clients in the USA in 2019 and specialise in payroll, tax preparation, CFO services, statement preparation and analysis.
Platforms we work in
CASE STUDY :
United States of America
We began working with clients in the USA in 2019 and specialise in payroll, tax preparation, CFO services, statement preparation and analysis.
Platforms we work in
CASE STUDY :
“We look at a problem, and we want to solve it. We look at a situation, and we want to improve it.”
Since our inception, we have been driven to seek and create mutually beneficial partnerships that are based on integrity, understanding and trust.
Here’s what our clients have to say about us.
“We have made gains across the board throughout the Finance functions including productivity, accuracy and especially processing times. Infomate is not a basic outsourcing provider, they are constantly looking for the value add and new ways where they can help us lift our Finance activities to world’s best practice”
Shared Services Manager,
Agricultural Company, Australia
“The team at Infomate is willing to go “above and beyond” when it comes to ensuring their deliverables are met (and normally exceeded). Infomate always work in a proactive manner to ensure an excellent service”
Delivery Manager
Document digitization company, Sweden
“We have worked with Infomate over a year, and their support is central to our continued growth and development. The whole team in Sri Lanka is extremely efficient and easy to work with, and always amenable to suggestions from our core team in Australia. We are always impressed with how quickly everybody has taken on new tasks and learnt new skills. I have no reservations recommending Infomate as an offshore accounting solution.”
Co-Founder & CEO
Management Consulting company, Australia
“We have worked with Infomate (Pvt) Ltd since Nov 2010. Infomate was selected after a very extensive selection process where we evaluated 20 potential BPO collaboration partners in Sri Lanka. Our partnership with Infomate is of vital strategic importance to our company with access to highly qualified accounting resources and the ability to scale up quickly on demand. The progress has so far gone faster than we originally expected, and we are now planning to ask Infomate for more help. The results so far have given us more confidence to expand our relationship and work for further growth.”
Chief Executive Officer,
Accounting firm, Norway
“The flexibility matters first when it comes to outsource services for a growing company like us. The team of Infomate extended the greatest support and friendly relationship towards fulfilling our expectations on time.”
Finance Manager
Industrial Engineering company, Sri lanka
“MAS Active has been working with Infomate Payroll Services since 2008 and have found their services to be very professional and efficient. Confidentiality is assured at all times and process improvements are looked at very carefully. The team that services MAS Active are experts in their area of work and gives a 200% commitment at all times”
General Manager, Finance
Apparel & Fashion, Sri lanka
