Privacy Policy

Our Commitment to Your Privacy : At Infomate we are deeply committed to protect your privacy. We believe in transparency, and we’re committed to being upfront about how we treat your personal information.
Key Details
  • Infomate’s privacy policy describes how we protect and make use of the information you provide, when you visit our website
  • If you’re asked to provide information when using this website, it will be only used in ways described in this privacy policy. This policy is updated from time to time. The latest version is available on this site.
Introduction
  • We gather and use certain information in order to provide products and services and to enable certain functions on this website
  • We also collect information to better understand how visitors use this website and to present timely, and relevant information to them
Information we gather
We may collect the following information:
  • Name, designation and other personal data
  • Contact information including email addresses
  • Website usage data
  • Other information relevant to client inquiries
  • Other information pertaining to survey and event registrations
How we use this information:
Collecting this data helps us understand what your requirements are, enabling us to deliver improved products and services. &nbsp We may use this data:
  • For our internal records
  • To improved products and services we provide
  • To contact you in response to a query
  • To customize this website for you
  • To send you promotional emails about services and other information we may think be relevant to you
  • To contact you about services and other information we may think be relevant to you
  • To design and run Google and Social media campaigns customized to you
How we manage your information:
It is Infomate’s policy that no personal information obtained by us is sold or made available to third parties except: As required by law through a subpoena, search warrant or other legal processes We will not share non-public personal information with non-affiliated third parties without prior client consent, except for specific purposes described below. This notice explains our collection, use and safeguarding of client information.
  • All correspondence and source documents relevant to client communication, whether in writing, in person, by telephone, electronically or by any other means, is treated with confidentiality. We have a ‘no publicity clause’ and will undertake to share testimonials and references only with the client’s expressed permission.
  • We will not share non-public personal information about our clients with non-affiliated third parties without prior client consent, except for specific purposes described below
  • Former clientele: our Privacy Policy continues to apply to all former clients. Confidential clauses are further elaborated and agreed upon in the Service Level Agreement (SLA).
  • ‘Right to be forgotten’ : Personal data will be erased immediately as long as the data is no longer needed for their original processing purpose, or the individual has withdrawn his/her consent to use the date for its original purpose. Said data in original digitized or physical format will be discarded along with any duplicate copies
3rd Party Website Links : Our website might contain links to other websites of interest. Once you click the links to these 3rd party sites and leave our website, we are not responsible for the protection and privacy of any information you may disclose to the 3rd party site.

Cookies : Please refer our Cookie Policy here

International Data Protection Policies : Australia – Infomate is compliant with privacy act 1998 and the thirteen Australian privacy principles are enshrined in Infomate’s information security procedures.
Europe – Compliant with EU data protection act, Norway personal Data Act and GDPR Privacy Policy.

Our Security Practices and Information Accuracy : At Infomate, we have taken proactive steps to safeguard client information. Infomate is ISO 270001 certified in information security and confidentiality. We provide client information to employees that is required only for business purposes. We maintain physical, electronic and procedural safeguards to guard your personal information (CCTV monitoring, Access controlled employee passes and facility, disabled USBs/external hard drives). Additionally, we have internal controls to keep client information as accurate and complete as we can (All employees are required to sign Non-disclosure-agreements).

Contact : If you require further information regarding our policy statements, please contact us on our email: [email protected]. Data Protection Officer Infomate has appointed an internal data protection officer for you to contact if you have any questions or concerns about infomate’s personal data policies or practices. Infomate’s data protection officer’s name and contact information are as follows: Kevin George E: [email protected] T: +94 11 214 9758