Our main goal is to streamline painful processes in your organisation.
Service delivery models that evolve and adapt can revolutionise the way you work. Not only do we cut costs, but a dedicated team that specialises in what we do, creates greater efficiency, giving your organisation the freedom to focus on your core operations.
The 2019 Global Shared Services Survey revealed that 80% of companies were able to recover their initial investment within three years of switching to shared services implementation.
Consolidating facilities and people into a single organisation can reduce net headcount, enable greater economies of scale while reducing duplication of effort. After the initial implementation, a stronger focus on process improvement leads to an increase in productivity in the company.
As a company working with data, we pay special attention to information security.
ISO 270001 Certified
EU data protection act and GDRP compliant
26 process relating to information security
Employees receive information security related training and quarterly business continuity drills
A security forum that meets monthly and updates and enforces on security processes
Monthly internal security audits
ISO 270001 Certified
EU data protection act and GDRP compliant
26 process relating to information security
Employees receive information security related training and quarterly business continuity drills
A security forum that meets monthly and updates and enforces on security processes
Monthly internal security audits
Our Process
We start by understanding your organisation inside out. We analyse, recommend and apply our domain expertise to fuel growth in your enterprise.
We collect information about existing processes, analyse pros and cons in each step, and identify areas of improvements and efficiency through a SOP document which maps all processes. We then carry out a pilot run and commence work taking into consideration the complexity of the process. We benchmark to meet industry turnaround time: if there is a delay, we try to assess why and where the lag is. This initial effort usually lasts from one to three months and can extend upto six months in some cases to fine tune and arrive at the most efficient process.
We’re flexible with our SOP documents which can be reviewed as many times a month throughout the service period. The main aim of it is to highlight performance, target areas of improvement and solve them.
Our Products
In addition to the service we provide, we built two software products for our clients to navigate shared services more efficiently.
BPO MATE is a QU management software that helps QU managers assign jobs to others. It typically costs US$7 and US$50 to pay a single invoice manually but by processing it automatically, we can reduce that by 50%-80%. Our software facilitates the AP process which makes accounting much more efficient by saving time and reducing the number of errors. The software also supports reporting and tracks performance of each employee which helps us make constant improvements throughout the process.
“Previously, in the event of a complaint on a delayed supplier payment, I had to call up to 5 people to find out the status of an invoice, where it was held up, what the problem was. With BPOMate, I have immediate visibility of the status of invoices” – CFO of a leading garment manufacturer after trialing BPOMate.
Supplier MATE is a software specialising for travel industries where suppliers can upload their invoices and view the status of their invoice. It is a supplier portal which integrates with SAP used by small boutique hotels to big hotels.
Our Products
In addition to the service we provide, we built two software products for our clients to navigate shared services more efficiently.
BPO MATE is a QU management software that helps QU managers assign jobs to others. It typically costs US$7 and US$50 to pay a single invoice manually but by processing it automatically, we can reduce that by 50%-80%. Our software facilitates the AP process which makes accounting much more efficient by saving time and reducing the number of errors. The software also supports reporting and tracks performance of each employee which helps us make constant improvements throughout the process.
“Previously, in the event of a complaint on a delayed supplier payment, I had to call up to 5 people to find out the status of an invoice, where it was held up, what the problem was. With BPOMate, I have immediate visibility of the status of invoices” – CFO of a leading garment manufacturer after trialing BPOMate.
Supplier MATE is a software specialising for travel industries where suppliers can upload their invoices and view the status of their invoice. It is a supplier portal which integrates with SAP used by small boutique hotels to big hotels.
