The Business Process Management (BPM) and Business Process Outsourcing (BPO) industry in Sri Lanka is an important contributor to the country’s economy, providing various services to businesses around the world. The industry has been growing steadily over the past...
Sri Lanka has been emerging as a leading destination for Business Process Outsourcing (BPO) in recent years. The country has a large pool of talented and highly skilled professionals, especially women, who have been instrumental in contributing to the...
Infomate is a leading Sri Lankan business process outsourcing (BPO) and business process management (BPM) company that provides financial and back-office services to clients worldwide. One of the key reasons for their success is their commitment to using world-class...
“Being a great place to work is the difference between being a good company and a great company.” Brian Kristofek, President & CEO, Upshot We, at Infomate, have always taken pride in our workforce being a cut above the...
During my 16 years at Infomate I have been privileged to work with some amazing clients around the world. I’ve enjoyed working with them and learnt so much and benefited from the very insightful interactions that really enriched my...
A fascinating experience with a Board representative of a client some years ago left a profound impact on what senior business leaders value and the decision-making process in selecting a service provider. This encounter inspired me to share this...
Outsourcing industry continues to grow and is now the norm in world’s leading companies. The industry has been fueled by strong demand, even with the pandemic with remote working becoming more acceptable. India and the Philippines are two of...
When an organization needs to cut their budget or reduce costs, the two main strategic decisions are either to downsize or outsource, but downsizing means that you’re going to miss the trained employees of your organization, hence the best...
Simplicity is a word rarely associated with Accounting! The common words and phrases one is likely to encounter include “Ad hoc” “business specific” Urgency, “we need payments processed yesterday” “Not possible to standardize” “Case by case basis” “this won’t...
“Think. Transform. Grow. Your Success Story” – An Infomate Transformation initiative led byClyde Rodrigowas rolled out in January in collaboration with Geetha Wijesinghe, Aruni Kalyani,Dylshan Perera,MohamedAsurdeen,SelvarajahKamaalraj, Ranga Wijewardana &Jehan Perinpanayagam. This initiative will: Inspire, enable & navigateour young...